Nuno Labs Pty Ltd
ABN 81 655 494 778
Hillsdale NSW 2036
简介
欢迎使用 Blink Blinds（Nuno Labs Pty Ltd，ABN 81 655 494 778）。这些条款和条件管理您对我们网站的使用以及购买我们的产品和服务。通过访问我们的网站或下订单，您同意受这些条款的约束。
接受条款
通过访问和使用本网站，您接受并同意受本协议的条款和规定的约束。如果您不同意遵守上述内容，请不要使用此服务。
服务使用
您同意仅出于合法目的并根据这些条款和条件使用我们的服务。您同意不：
- 违反任何适用的本地、州、国家或国际法律
- 传输任何恶意代码或病毒
- 尝试未经授权访问我们的系统
- 干扰或中断我们的服务
- 使用我们的服务侵犯他人的任何权利
用户账户
当您创建账户时，您必须提供准确、完整且最新的信息。您有责任保护您的密码并对您账户下发生的所有活动负责。
- 维护您账户凭证的安全性
- 立即通知我们任何未经授权的使用
- 确保所有账户信息保持准确
产品和服务
所有 Blink Blinds 产品均为定制制造的窗帘和百叶窗。我们努力提供准确的产品描述和图像。但是，我们不保证产品描述或其他内容准确、完整、可靠、最新或无错误。由于显示器设置不同，屏幕显示的颜色与实际产品之间可能存在差异。
除非另有说明，所有价格均以澳元 (AUD) 为单位。我们保留随时更改价格的权利，恕不另行通知。下单时显示的价格将适用于该订单。
产品可用性可能会发生变化，恕不另行通知。我们保留限制数量和随时停止产品的权利。
Custom Manufacturing & Made-to-Order Products
All BlinkBlinds products are custom manufactured to your exact specifications. Please read this section carefully before placing an order.
Manufacturing Process:
- All products are made to order based on your custom specifications
- Manufacturing begins within 24-48 hours of payment confirmation
- Standard manufacturing timeframe: 2-4 weeks from order confirmation
- Custom specifications cannot be changed once production has started
- Each product is individually crafted to your measurements and preferences
Delivery Timeframe:
- Manufacturing: 2-4 weeks
- Delivery: Additional 3-5 business days after manufacturing completion
- Total timeframe: Approximately 3-5 weeks from order to delivery
- You will receive updates at key milestones throughout the process
Returns & Refunds Policy
No Change of Mind Returns:
Due to the custom nature of our products, we do not accept returns or exchanges for change of mind. Each item is custom manufactured to your specific measurements and preferences and cannot be resold.
Quality Guarantee (1-Year Product Warranty):
We offer a 1-year product warranty from the date of delivery. We stand behind the quality of our work. If your product has a manufacturing defect within that period:
- Free remake of the defective product, or
- Full refund at our discretion
- Defects or damage must be reported within 24 hours of delivery
- Photographic evidence may be required
Customer is responsible for delivery fees associated with warranty claims (return shipping and redelivery). This warranty covers the product only. It does not cover personal injury, damage to property other than the product itself, or consequential losses.
What Qualifies as a Defect:
- Manufacturing errors or workmanship issues
- Faulty mechanisms or components
- Products that do not match your confirmed specifications
- Damaged products (not caused by customer)
- Minor manufacturing tolerances (e.g. ±2–3 mm on dimensions) may apply and do not constitute a defect unless they materially affect fit or function
What is NOT Covered:
- Change of mind or buyer's remorse
- Incorrect measurements provided by customer
- Customer-caused damage after delivery
- Normal wear and tear
- Color variations due to different monitors/screens
- Natural variations in fabric or material texture, weave, or colour (including between batches or samples)
Australian Consumer Law: Your rights under the Australian Consumer Law are not affected by this policy. Products must still be of acceptable quality, fit for purpose, and match their description.
Order Cancellation Policy
Cancellation Within 24 Hours:
- Full refund available if cancelled within 24 hours of order placement
- Contact us immediately via email or phone
- Refund processed within 5-7 business days
Cancellation After 24 Hours:
- Manufacturing may have already commenced
- Cancellation assessed on a case-by-case basis
- Materials may have been cut or ordered
- Cancellation fees may apply to cover materials and labor
- Once production has started, cancellation may not be possible
Important: Please ensure all measurements and specifications are correct before placing your order, as changes cannot be made once manufacturing begins.
Measurements & Customer Responsibilities
As products are custom manufactured to your specifications, accurate measurements are critical.
Customer Responsibility:
- You are responsible for providing accurate measurements
- We strongly recommend professional measuring services
- Double-check all measurements before submitting your order
- Verify all customization options and preferences
- By submitting an order you confirm that all measurements and specifications are correct and that you accept responsibility for their accuracy
Incorrect Measurements:
- If measurements provided are incorrect, the product will be made to those measurements
- We are not liable for products made to customer-provided measurements
- No refunds, returns, or exchanges are offered for products made to incorrect customer-provided measurements
- Remake due to customer measurement error is at customer's expense; we may at our discretion offer a discount in exceptional circumstances
- Once manufactured, the product cannot be resold and is non-returnable
Measuring Assistance: We provide measuring guides and are available to answer questions. Please contact our team at hello@blinkblinds.com.au if you need help with measurements before placing your order.
Customer Acknowledgment
By placing an order you acknowledge and agree that:
- You have provided accurate measurements and verified all specifications
- Products are custom-made to your order and cannot be returned or exchanged for change of mind
- You are solely responsible for the accuracy of measurements and choices
- Once production has started, your order cannot be changed and sales are final subject to our cancellation policy
Installation
Blink Blinds products are primarily designed for DIY installation. Installation instructions are provided with each order.
DIY Installation:
- All products come with detailed installation instructions
- You are responsible for the correct installation of your products
- Blink Blinds is not liable for damage caused during self-installation
Professional Installation (Optional Add-On):
- We offer professional installation as an optional paid add-on service
- Installation pricing is based on your address and what we are installing, including travel, and any nights away the job needs
- Installation is available from Sydney to Melbourne and the Sunshine Coast. We don't install beyond that area
- Installation fees are quoted at checkout and are in addition to product pricing. If we can't price your address at checkout, we will confirm the fee and invoice it separately
- The fee can change if the job takes longer than planned. We will talk to you before charging anything extra
Shipping & Delivery
Delivery Areas:
- Australia-wide courier delivery, including Sydney, is quoted by postcode at checkout where a live courier rate is available
- We do not currently ship internationally
Shipping Costs:
- Shipping costs are calculated at checkout based on your delivery location and order size
- Shipping fees are non-refundable
Delivery Timeframes:
- Manufacturing: 2–4 weeks from order confirmation
- Delivery: additional 3–5 business days after manufacturing completion
- Total estimated timeframe: approximately 3–5 weeks from order to delivery
- Timeframes are estimates and may vary during peak periods
Receiving Your Delivery:
- Please inspect your products upon delivery
- Any damage must be reported within 24 hours of delivery with photographic evidence
- Failure to report damage within 24 hours may affect your claim
订单和付款
通过下订单，您同意支付结账时显示的价格和费用。我们保留自行决定拒绝或取消任何订单的权利。
付款通过 Stripe 安全处理。我们接受所有主流信用卡、借记卡以及 Stripe 支持的其他付款方式。标准在线订单需在结账时全额付款。
对于贸易报价，我们需要在下单生产前收取50%的定金。剩余款项必须在发货前支付。
您可以在订单处理和发货之前取消订单，但需遵守下述取消政策。
知识产权
所有内容，包括文本、图形、徽标、图像和软件，均为 Nuno Labs Pty Ltd 或其内容供应商的财产，并受澳大利亚和国际版权法保护。
责任限制
在法律允许的最大范围内，Nuno Labs Pty Ltd 不对任何间接、偶然、特殊、后果性或惩罚性损害赔偿或任何利润或收入损失负责，无论是直接还是间接产生的。我们对任何因产品或服务引起的索赔的总责任不超过相关产品的购买价格。本条款不排除或限制澳大利亚消费者法下不能排除或限制的责任。
赔偿
您同意为 Nuno Labs Pty Ltd 及其高级管理人员、董事、员工和代理辩护、赔偿并使其免于承担任何因您使用我们的服务或违反这些条款而产生的索赔、损害、义务、损失、责任、成本或债务。
条款变更
我们保留随时修改这些条款的权利。我们将通过电子邮件或网站通知向用户通知任何重大变更。在变更发布后继续使用我们的服务即表示接受修订后的条款。
适用法律
这些条款和条件应根据澳大利亚新南威尔士州法律进行解释和适用。因这些条款引起的任何争议应受新南威尔士州法院的专属管辖。
QUOTE TERMS
Quote Review and Acceptance Terms
These terms apply when a Blink quote is reviewed, accepted, or converted into an invoice online.
Residential quotes
Shared quote terms
Quote validity
This quote is valid until the expiry date shown and may be revised if supplier pricing, freight, material costs, quantities, product selections, or site conditions change before order placement.
Final measure and scope
Pricing is based on the information available at the time of quoting. Final site measure, confirmed dimensions, access, product selections, controls, and installation method may change the final price.
Variations
Changes to quantities, dimensions, products, finishes, controls, access requirements, delivery, installation timing, or other scope after this quote is issued may be treated as a variation.
Electrical and specialist works
Electrical rough-in, final electrical connection, building works, engineering, reinforcement, custom brackets, and substrate rectification are excluded unless specifically stated in writing.
Warranty
Warranty applies in accordance with the relevant manufacturer warranty and Blink workmanship warranty, subject to normal use, suitable site conditions, and full payment being received.
Quote-specific terms
Custom-made products
Residential blinds and curtains are custom-made to the measurements and selections approved for the order. Change-of-mind returns are not available once manufacture has started.
Customer measurements
Where measurements are supplied by the customer, the customer is responsible for checking that all widths, drops, rooms, quantities, and fitting types are correct before accepting the quote.
Lead time
Standard manufacture is usually 2 to 4 weeks, with shipping after manufacture where applicable. December and supplier constraints may extend this timeframe.
Acceptance terms
Acceptance
To proceed, approve this quote in writing and arrange the required payment or deposit. Manufacture, procurement, and scheduling start only after acceptance and required payment are received.
Ownership
Title to goods remains with Blink Blinds until all amounts owing under this quote and any approved variations have been paid in full.
Commercial quotes
Shared quote terms
Quote validity
This quote is valid until the expiry date shown and may be revised if supplier pricing, freight, material costs, quantities, product selections, or site conditions change before order placement.
Final measure and scope
Pricing is based on the information available at the time of quoting. Final site measure, confirmed dimensions, access, product selections, controls, and installation method may change the final price.
Variations
Changes to quantities, dimensions, products, finishes, controls, access requirements, delivery, installation timing, or other scope after this quote is issued may be treated as a variation.
Electrical and specialist works
Electrical rough-in, final electrical connection, building works, engineering, reinforcement, custom brackets, and substrate rectification are excluded unless specifically stated in writing.
Warranty
Warranty applies in accordance with the relevant manufacturer warranty and Blink workmanship warranty, subject to normal use, suitable site conditions, and full payment being received.
Quote-specific terms
Site access and readiness
The client is responsible for safe, clear, and suitable site access at the agreed measure or installation time, including completed preceding trades, suitable fixing conditions, and clear work areas.
Return visits and delays
If works cannot proceed because of denied access, incomplete preceding trades, unsafe conditions, incorrect scheduling, staging changes, or site conditions outside Blink control, additional attendance, labour, parking, access, and delay costs may apply.
Commercial payment terms
Unless otherwise stated in the quote, commercial payment terms may require deposit, progress payment, and balance on practical completion. Manufacture, procurement, and scheduling do not commence until written acceptance and required payment are received.
Acceptance terms
Acceptance
To proceed, approve this quote in writing and arrange the required payment or deposit. Manufacture, procurement, and scheduling start only after acceptance and required payment are received.
Ownership
Title to goods remains with Blink Blinds until all amounts owing under this quote and any approved variations have been paid in full.
联系我们
如果您对这些条款和条件有任何疑问，请联系我们：
电子邮件：hello@blinkblinds.com.au
Nuno Labs Pty Ltd, Hillsdale NSW 2036
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