Terms and Conditions.

A$10 including GST buys 10 render credits. One render credit funds one generation request. The price and credit quantity shown when you purchase are recorded with that purchase.

• Render credits belong to the purchasing Blink account, are non-transferable, have no cash value and cannot be resold.
• Unused render credits do not expire.
• Render credits can be used only for AI Studio generation and cannot pay for blinds, curtains, delivery, installation or another Studio Pass.
• Additional A$10 refill purchases provide 10 render credits and do not include another promotional order voucher.

The first eligible Studio Pass purchase includes a separate A$10 promotional order voucher. It is a temporary first-pass marketing benefit and an order discount, not a general-purpose gift card or render credit.

• The voucher is account-bound, single use and may be used only by the purchasing customer.
• It applies only when the GST-inclusive eligible custom blinds or curtains merchandise subtotal is at least A$250 before the voucher, excluding delivery and installation.
• It cannot be combined or stacked with another promotion, discount code or voucher.
• It cannot buy Studio credits, cannot be redeemed for cash and cannot create a cash balance.
• It expires 90 days after issue; the issue and expiry dates are shown in the customer account and voucher email.
• If the associated Studio Pass is refunded, reversed or disputed, Blink may revoke the unused voucher. Statutory rights are not affected.

A technical or provider failure, or a generation blocked before a usable result is supplied, will automatically restore the debited render credit. This restoration is part of the service and does not depend on a support request.

• A customer may submit one quality report for a generated result using the Studio report control.
• Blink may review a report and available non-image service records individually and may grant one replacement credit for that result; a report is not an automatic cash refund.
• An unused eligible Studio Pass may be submitted through the displayed refund process, subject to payment and benefit checks.
• Payment disputes are handled through the payment provider and may place related Studio benefits on hold or reverse them.
• Nothing in this process limits a remedy available under the Australian Consumer Law or another applicable law.

You must upload only room or property photos that you are entitled to use and process, and you must have consent from any identifiable person shown.

• The selected room photo stays only in this browser as a private local draft before you sign in, for up to 24 hours, and is not uploaded to Blink.
• The blurred preview is a placeholder confirming your room and catalogue choices; it is not AI output and uses no Studio credit.
• Secure upload occurs only after you continue while signed in and have an available Studio credit. A signed-in account is required, but there is no separate Studio email verification step.
• Do not upload content involving children, intimate or sexual material, violence, unlawful activity, hate, harassment or exploitation.
• Do not upload content that infringes privacy, copyright, trade mark or other rights, contains malicious code, or is intended to bypass safety controls.
• Avoid images containing faces, identity documents, financial information, health information or other unnecessary sensitive details.
• An upload first enters private staging under a short-lived upload contract. If it passes preflight, Blink keeps a private accepted original and creates a separate normalised generation copy; staging cleanup and age-based deletion run through scheduled, retryable maintenance.
• The normalised generation copy is re-encoded and supported EXIF or GPS metadata is not carried into that copy. The private accepted original may retain embedded metadata, so remove sensitive metadata before upload and use the account deletion controls when needed.
• Blink and approved providers may automatically screen inputs and outputs for safety, fraud, abuse and service security.
• Blink may reject or delete prohibited content and suspend AI Studio access for misuse. A Studio suspension does not by itself suspend ordinary Blink shopping.

You retain any rights you hold in your uploaded photos and generated results. You are responsible for having the rights and permissions needed for the content you submit.

• You grant Blink a non-exclusive, worldwide, royalty-free licence to host, copy, transmit, adapt and process the content only as needed to operate, secure, moderate, support and delete your Studio project.
• That limited licence permits Blink to send content to approved storage, safety and AI service providers solely for those purposes.
• Blink does not claim ownership of your room photo or generated result and will not use either for Blink marketing or AI model training without your separate explicit consent.
• AI-generated material may not qualify for exclusive intellectual-property rights, and Blink does not guarantee that a result is unique or free of similarities to other material.

Each result is an indicative AI visualisation, not a measurement, quote, specification, manufacturing file, installation instruction or installation guarantee.

• AI may change or misrepresent colour, scale, folds, texture, lighting, window geometry, hardware and installation appearance.
• A result does not confirm product availability, price, suitability, dimensions, fit, light control or installation requirements.
• Confirm every order selection, measurement and product specification in the normal product configurator before purchasing.
• Do not rely on a Studio result where an error could create a safety, fit, structural or installation risk.

Studio projects are private to the customer account and are handled under the Privacy Policy. Scheduled maintenance records deletion complete only after the corresponding private-storage deletion succeeds.

• The intended availability window is 30 days after the latest generation for a project's private source material and 12 months after creation for a generated result.
• When an availability window ends, scheduled maintenance claims the record, deletes the private object and then records completion. Temporary failures remain pending and are retried.
• Customers may download an available result before it expires and may request deletion of a result or project from their account.
• User-requested deletion is implemented and retryable. It can show as pending while an upload or generation is active, and private-storage deletion is retried before the record is marked deleted.
• Financial, security, complaint and audit records may be retained separately where reasonably required by law or legitimate business obligations.

Blink may use approved private-storage, payment, safety and AI processing providers to deliver Studio. Provider-specific privacy, retention, training and overseas-processing terms are reviewed before launch and described in the Privacy Policy.

• Routine staff image access is not provided.
• Only an administrator may request image access for a customer-reported result. A written reason and fresh request identifier are required, access is audited before a five-minute signed link is issued, and ordinary lists do not preload the image.
• Providers may apply their own safety rules in addition to these Terms.
• Blink may pause purchasing or generation independently where provider, privacy, cost, abuse or security controls require it.

Our services come with consumer guarantees that cannot be excluded under the Australian Consumer Law. These AI Studio Terms operate subject to those guarantees and all other non-excludable statutory rights and remedies.

• Nothing in these Terms excludes, restricts or modifies a right, guarantee, remedy or liability where the law does not permit that result.
• Depending on the circumstances, statutory remedies may include having a service problem fixed, cancelling the service, a refund for an unused portion or reduced value, and compensation for reasonably foreseeable loss.
• Contact hello@blinkblinds.com.au if you believe Studio has not met an applicable consumer guarantee.